Overview
This project is a training in asbestos management for facilities engineering staff at a UK-based research facility. The goal of this course is to establish an understanding of company protocols based on standards prescribed by the Health & Safety Executive (HSE) when operating within buildings that are known to or likely to contain asbestos. The training concludes with a graded assessment in which a passing score must be achieved to complete the course successfully.
Note: To remove proprietary content and identifying information, this demonstration course has been modified from the version submitted to the client.
Audience: Facilities engineers and other staff members whose work puts them at risk for potential asbestos exposure.
Responsibilities: Converting source textual content into an engaging interactive training.
Tools Used: Articulate Storyline, Microsoft Word, WellSaid Labs (AI voice generation)
Process
Needs Analysis and Design Brief
With input and specifications from the client, I produced a design brief that elaborated on measurable learning outcomes, the target audience, and methods for assessing knowledge. It also contained a style guide that detailed fonts, branding, and color schemes.
Scripting
After the design brief was signed off, I drafted a script for course narration. This was based on the text from the source content, but revised to further explain concepts that the target learners are likely to be unfamiliar with.
This was also an opportunity to determine the flow of the course. On top of the core content sections, I added an introductory section to explain how to navigate the course. The content is portioned into five sections, and completing each one circles the learner back to a central menu.
Assessments
Ungraded knowledge check questions are placed at the end of each section, and the final section features a graded assessment that requires an 80% pass rate to complete the course.
For the knowledge checks, learners receive affirmatory feedback for correct answers, and are prompted to try again if they answer incorrectly. On a third wrong attempt, the correct answer is provided.
Development
After the technical accuracy of the script was approved by a SME, I built a loose prototype in Articulate Storyline. I applied a different color theme to each section and utilized a mix of interaction types, such as flippable cards and click-and-reveal scenarios.
At the client’s request, I created a targeted review system to aid learners who did not achieve a passing grade in the graded assessment. This takes the form of a table that summarizes the outcome of each response and names the specific section that the learner should review to gain the knowledge needed to answer correctly (where necessary).
Result & Takeaways
The client was pleased with the final product, speaking highly of the tight alignment of learning objectives, content, and evaluation of acquired knowledge. The client also expressed appreciation for the considerate design choices and guiding text that took the guesswork out of navigating the course.
The idea of a centralized hub (rather than purely linear progression) was a bit experimental here and not fully developed, but it’s an approach that I would like to explore further in future projects, as I like the potential it holds for learners to tailor their own learning experiences.